Communication needs some work - Customer Service Agent Lifeplus Employee Review

4.0
Dec 2, 2019
Recommend
CEO approval
Business Outlook

Pros

- Everybody in the contact center is always willing to help - Attainable targets

Cons

- Bad communication sometimes causes customers to get information ahead of customer service reps - Promotions tend to be badly planned and cause upset customers and stress

avatar
Lifeplus Response
4mo
It’s good to hear the support within the contact centre and the clarity of targets contributed positively to your experience. We’ve also taken on board your comments about communication and how promotions are coordinated.

Explore other reviews about Lifeplus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Cons

Manufacturing work is demanding, with strict requirements and deadlines.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

Cons

Performance standards are closely monitored, which can create additional pressure.

See reviews by: Helpful|Rating|Date|All