Great place to work - CSA - Customer Service Associate Lifeplus Employee Review

4.0
Jan 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, friendly customers, great teams, good benefits

Cons

Can be selective when it comes to jobs and not using full potential of staff, bring their sick day policy in line with other companies as only 5 days sick leave allowed a year which causes stress for many employees

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Lifeplus Response
3mo
It’s great to hear the positive elements of your experience. We’ve also taken note of the areas you felt could be improved.

Explore other reviews about Lifeplus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Cons

Manufacturing work is demanding, with strict requirements and deadlines.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Resolving different issues gave me satisfaction at work. It also increased my learning and helped me to do better every day.

Cons

In my opinion, the people at the top always decide the fate of the company and their reputation as an employer. They were the worst kind here. Most employees were drowning in work with poor support and no one to help them. The blame always lay with the leadership as they did little work and too long to make some decisions or give some approvals. It was a burden for already overworked employees who couldn't take things forward for hours or days without the approvals. Some managers were also awful. They offered zero support but were ready to criticize everyone. It was hard to deal with such toxic people. Even having conversation seemed like an endless battle. Please beware and avoid it if possible.

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