Poor Management and poor communication - CSA - Customer Service Associate Lifeplus Employee Review

1.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Some free products, Nice team, Remote work

Cons

Management is that poor that I can hardly find words for it. Management starts not with the team leaders it’s starts with the operation managers and these guys definitely haven’t understood to be a manager is not to treat people like slaves or because they’ve a lower position. Treatment is absolute disgusting and I’ve never worked for a company like that before. Can’t even talk to them everything needs to go to team leader first who then struggles to address it. HR department needs sorting out Company advertises job position which they don’t actually want to fill

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Lifeplus Response
4y
Thanks for taking the time in sharing your feedback and journey at Lifeplus – All feedback received is taken on-board, and acted upon where deemed necessary. If there are any particular areas or concerns that you would like to discuss in more detail, please feel free to reach out at yourview@lifeplus.com and we’ll get back to you just as soon as we can.

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5.0
Jun 15, 2026
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CEO approval
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Pros

The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

Cons

Manufacturing work is demanding, with strict requirements and deadlines.

4.0
Jun 30, 2026
Recommend
CEO approval
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Pros

- Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

Cons

Performance standards are closely monitored, which can create additional pressure.

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