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      Lifeplus

      Engaged Employer

      Lifeplus reviews

      Great team, great atmosphere, good work-life balance - Customer Care Agent Lifeplus Employee Review

      4.0
      Jul 24, 2025
      Customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team with fantastic colleagues, some have been here for 15 years and longer. The atmosphere is great, despite working from home 90% of the time. Good work-life balance. Overtime available, offers are sent by email to the team so if interested, you can sign up for it. Great initial training (3 weeks off the job, paid and then ongoing with regular salary increase). Focus on quality not quantity. Support and adjustments for neurodivergent employees. Accepting, inclusive and diverse.

      Cons

      Complex processes with lots of exceptions and changes. Company working hard on improving communication with Service and also customers, but not always successful. High expectations in terms of quality and punctuality - reasonable but can be stressful. Outdated systems for processing orders and customer management making working life way harder and frustrating than necessary.

      avatar
      Lifeplus Response
      3mo
      It’s great to hear how much the team and atmosphere have shaped your experience over the years. We do recognise the challenges you mentioned around systems, they’re something we’re continuing to work on. Thanks for the review.

      Explore other reviews about Lifeplus

      5.0
      Jun 15, 2026
      Skilled labor & manufacturing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The highlights for me are the training, consistency, and teamwork. Managers are very clear about their expectations and give people access to all the resources they need to do their jobs well. Continuous improvement is encouraged, so if you stay focused, you’ll definitely be able to build new skills. Whenever challenges come up, I know my team is there to help me.

      Cons

      Manufacturing work is demanding, with strict requirements and deadlines.

      4.0
      Jun 30, 2026
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Help customers with a wide range of concerns - Learn more about health and wellness products - Opportunities to build confidence and experience - Strong focus on quality and service standards - Good compensation and benefits package

      Cons

      Performance standards are closely monitored, which can create additional pressure.

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