Helpful team and good customer base - Anonymous employee Lifeplus Employee Review
5.0
Aug 17, 2025
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
The work volume keeps the day steady. Training covers the systems well and makes handling calls easier. Coworkers are willing to share tips to resolve customer issues more efficiently. Benefits include healthcare and paid time off, which add security to the role. Management provides clear guidelines and updates on policy changes.
Cons
Peak call times can be demanding.
Lifeplus Response
2mo
We’re so pleased to hear you’re having a positive experience and that the support from your team is making a difference. It’s great to know the training is helping you feel confident in your role. Thanks for taking the time to share your feedback.
Explore other reviews about Lifeplus
5.0
Jun 7, 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Not yet another high-pressure environment, as I expected. Organized workflow and professional people. Reasonable expectations and room to work independently. Getting more confident in handling conversations with customers and more creative at solving problems.
Resolving different issues gave me satisfaction at work. It also increased my learning and helped me to do better every day.
Cons
In my opinion, the people at the top always decide the fate of the company and their reputation as an employer. They were the worst kind here. Most employees were drowning in work with poor support and no one to help them.
The blame always lay with the leadership as they did little work and too long to make some decisions or give some approvals. It was a burden for already overworked employees who couldn't take things forward for hours or days without the approvals.
Some managers were also awful. They offered zero support but were ready to criticize everyone. It was hard to deal with such toxic people. Even having conversation seemed like an endless battle. Please beware and avoid it if possible.