Gone Downhill - Quality Assurance Lifetime Group Employee Review

Thank you for your feedback and review. I am sorry to hear that, although you have been with the company for so long you left feeling that you had had a negative experience. I will certainly take on board your comments and share them with our senior leadership team. It is a shame that you felt that internal development had not been available to you, especially since within the last five years we launched our Journey of a Lifetime (a full programme of blended learning which supports the personal development plan which is laid out in your Evolve conversation). We have also launched Career Zones which support pathways to development for our colleagues. As a commercial business we are naturally required to work to targets and although we are not run by a 'bank', we do have private equity commitments which we need to meet. This should not effect the quality of our delivery which is why we also have stringent quality measures and the success of these is reflected in our customer satisfaction surveys and our Ofsted rating. I am sorry however that you did not feel that this was your experience and I would be happy for any specific example your could provide to me so that I can ensure that this is not happening in the business. please feel free to contact me at felicity.white@lifetimetraining.co.uk. I wish you all the best in your future career.