Pros
Loftware was the first company I worked for where I enjoyed the work culture so much, that I could see myself making a lifelong career out of it, and eventually retiring there. I was there for well over a decade, was able to pick up new skills and job experience, and loved that management truly seemed to care about work-life balance. But those days are decidedly past-tense. When AKKR purchased the company and decided to bring in one of their favorite C-suite lackeys to kill morale, offshore development work, and promote future initiatives that lack any sort of vision for what our customers actually want or need, everything changed.
Cons
Our new CEO comes from a school of thought that says when business is slower than the investors might like, slashing vital jobs projects 'toughness', when it really just shows how little he knows (or cares) about the business. Just before I left, executives were putting a huge emphasis on hiring customer-facing support teams, while slashing the Portsmouth product development team to the bone, without understanding that the customer-facing teams just automatically throw any problem they're unable to solve (which is most of them) back to the product development team. One of my last meetings featured an undercooked demo of a new software product (developed overseas) that lacked most of the features of our flagship application. Salespeople on the call repeatedly questioned who this product was for, and how they would convince customers to buy into it. If you're a Loftware customer, I'm certain that you've already noticed the drop-off in responsive dev support, and a push to make you spend more money on new products that offer far fewer capabilities than the existing product. And if you're a prospective employee in the United States, look elsewhere. Any job you take in Portsmouth will be shuttered and shipped off to Slovenia within the year.