Smooth Onboarding and Incredible Team Welcome - Customer Success Manager Loftware Employee Review

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

I'm genuinely overwhelmed by the warm welcome and positive energy from everyone I’ve had the chance to connect with so far, both in the office and online. A huge thank you to the Talent Acquisition team for guiding me seamlessly through the recruitment process, and to the People Team for a very smooth onboarding experience, including introducing me to the Local Leadership Council team in the UK. Special thanks to my Hiring Manager for putting your trust in me, and to my CSM team for making me feel part of the team from day one! I’m really looking forward to learning, contributing, and growing with this amazing team.

Cons

Not enough experience yet to identify any major cons, and in all honesty, I view challenges as key drivers for maturity and growth. The team I’ve connected with seems fully committed to doing the right thing for customers, and I’m really happy to be a Loftie!

Explore other reviews about Loftware

5.0
Jul 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been working for Loftware for several years. In this time, I have been able to expand my skillset and experience immensely working with different teams and in different areas, built lifelong connections, and received several opportunities for growth. If you are passionate about the following, you may be a good fit for the team: - strong team relationships and cross-functional collaborations - working with diverse fields and customers - opportunities for growth with the company - openness to ideas and change - fast-paced environment - flexible work-life-balance

Cons

Change and fast pace may be challenging for some, but it has always been a motivator for me personally: change and a fast paced environment is something that you can anticipate working for Loftware. If you are flexible, motivated and open, this will be refreshing to you. If you struggle with change or owning your development, this may not be the place for you.

1.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Not too much positive with this company now.

Cons

Company is trying to grow and change too fast. They layoff people with a lot of experience and keep those who will take lower salaries. The CEO has changed a few times and the Investment firm keeps changing which constantly changes priorities for the company. No real structure and not real leadership.

7
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