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Lowe's Home Improvement

Engaged Employer

Take It Only If You Need It - Customer Service Representative/Cashier Lowe's Home Improvement Employee Review

1.0
Feb 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Co-workers for the most part. Great HR. No Smoking By Employees on Lowes Property

Cons

15 min breaks have to be taken on property. So if you're hungry and want to grab something from somewhere else, you either have to bring it in with you or wait until your lunch. For one weekend off, full time employees must work 6-7 days in a row; so after weekend off employee will work 6-7 day workweek. NO WORK LIFE BALANCE at all. Must have open availability for the entire week. Will be expected to work opening shift after working closing shift the night before. This means you can work close anywhere from 9:30pm to 11:00pm and have to turn around and be back in at 5am. After employee has worked 6 or 7 day work week, the next weeks off days will be split up, not together, so it feels like working 14 to 16 days straight. Customers are extremely rude. To make matters worse, most customers are not just rude to the employees, but to the other customers as well. Outdated systems make performing certain daily tasks almost impossible. Training not as good nor as long as it should be; these aren't registers employees are running but full out computer systems. 6 months of hands on is what it takes to understand half of it, but still will not train for all of it. No one has time to properly train new employees. Best an employee can do is learn their job quickly or find a different job quickly. Employees often do not get off when they're supposed to, and we're talking 1/2 hr to hrs here. Depending on department, schedule will be changed without management notifying the employee, so you're left constantly checking your schedule.

Explore other reviews about Lowe's Home Improvement

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job You get played it was good until change in management at my location

Cons

Never schedule you for your availability And if you don't except extra shifts the dock your hours and don't expect to leave on time and never can advance

5.0
May 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Lowe's provides an excellent atmosphere that is fun, safe, and comfortable to work in. I was worried about not knowing where things were when a customer asked, but you can always look to a fellow employee to give you a hand....with anything! If you've never used powered equipment, that will change.

Cons

If you aren't full time, hours will get cut around Summer time. Having a heavy work-load and having to cover 1 or 2 other departments. When you put on the vest, the customer will assume that you know EVERYTHING about EVERYTHING in the store while others will expect you to be in 2 places at once. It may seem tedious at times, but no matter how busy you are, you have to make it a habit to stop and ask EVERY customer (with a smile) if they could use your help for anything.

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