1.0
May 26, 2026
Former employee, less than 1 year
Burnley, England
Recommend
CEO approval
Business Outlook
Pros
The role is genuinely varied and rewarding. As a support worker you draw on a wide range of skills administration, timekeeping, cooking, and technical abilities all in one job. The client-facing work is fulfilling.
Cons
High staff turnover and persistent sickness absence were never properly addressed. Instead of adequate resourcing, management relied on pressuring staff to work overtime. What I witnessed was performative busyness endless onboarding and supervising while real retention issues went ignored. Wellbeing policies exist on paper only.