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MatrixCare

Part of Resmed

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Management by Dummies - Software Instructor MatrixCare Employee Review

1.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

The are no pros for working here.

Cons

There are so many cons to list here including: 1) Extremely poor leadership. Managers routinely lie about almost everything. In addition, they are poor planners and really do not have a handle on the big picture. In addition, there seemed to be a reorganization every 5 minutes. So, your line manager was constantly changing. 2) Management is basically abusive; mistreating employees by insisting they work more than 8 hours a day and more than 40 hours a week with no extra compensation at the same time they say #happinessmatters supposedly espousing a work/life balance. 3) Absolutely zero opportunities for professional growth. Instead of promoting from within they hire from outside and insert more levels of management over associates who do all the work. 4) Some individuals do all the work while others just pile the work on them without any knowledge of how the software even works. 5) Compensation is a joke; they certainly do not offer competitive salaries. 6) This is an extremely homogeneous workforce. There is almost nobody of color in any management position. In addition, there are very few people of color who work there period. The annual conference was almost entirely run by white males. 7) It is a very clique-oriented place to work. Many individuals get jobs because of who they know rather than what they know. If you are not a member of their clique good luck competing for promotions and compensation packages against peers who just happen to be best friends with the manager. This happened in multiple departments.

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MatrixCare Response
4y
Thank you for taking the time to share this feedback with us. We’re sorry your overall experience while working at MatrixCare was not exceptional and we value all of our current and former employees’ feedback. We would like to discuss your concerns further to better understand how we can improve. Please contact the People team at HRTeam@matrixcare.com to discuss anytime. We wish you the best.

Explore other reviews about MatrixCare

5.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fantastic career development opportunities. Teams consist of true critical thinkers and problem solvers, and industry leaders.

Cons

Somewhat unrealistic delivery timelines and intentional go-fever to deliver timely.

2.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

No commute to an office cubicle, remote work. Great industry.

Cons

Many, many, MANY people are quitting very suddenly, several without notice. Lots of upper management are leaving. Perhaps because the senior management wants to replace humans with AI, or outsource overseas. Or maybe it's because senior man is miserly with the purse strings and run departmentss off less than a skeleton crew, burn and churn their own employees to the point they have to quit without another job simply for their mental health, during a horrible job market! That's bad, very bad. It's obnoxiously apparent they're working towards laying off at least half if not entire teams. Those who jumped ship have left a wave of chaos for new management who obviously talk a big game but don't know the industry. Management really shouldn't talk trash about former employees to us but it happens. Management also shouldn't lie to our faces, but they do. It's condescending to think we're that stupid that we don't know what you're planning and that your lying. We're all eating popcorn watching departments self implode, and we raise a toast to our former coworkers who left abruptly. Trust, if we could do what they did, we would.

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