Its pretty rough if you are an introvert - Customer Service Representative Maximus Employee Review

1.0
Nov 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, Nice people, professional, office culture,

Cons

Little to no training, rude people on phones, too high quotas to meet, unpaid sick leave when you are sick, have to work there a year, too temporary, now that we have a republican house we are all going to lose our jobs.

Explore other reviews about Maximus

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Incentives and unlimited OT

Cons

Laid off out of no where, the entire Medical Records Department

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