Pros
Because of its size there is opportunity to have real influence in the business and to affect clients in a meaningful way.
Expanding services and growing clientele means opportunities for vertical growth.
Many departments offer flextime and also a flexible time-off policy.
Managers are professional but friendly and easy to talk to. I've worked with some of the best managers of my career there.
Diverse workplace; multiethnic, male/female, gay/straight, Christian/Jewish/Muslim/Atheist, younger/older; and everyone gets along great. Any bad apples get cut from the tree sooner or later, and usually sooner.
Company softball team and other team-building outings.
Staff genuinely care about the clients, which is really refreshing compared to other agencies I've worked at.
Unlimited snacks and freshly ground coffee.
Cons
Salaries are less competitive compared to some downtown agencies, but this needs to be weighed against other perks (influence, flextime, etc)
Startup environment could be pro or con depending on your energy level, ambition, and ability to communicate what workload you are comfortable with, or when there are projects you don't want to be involved in or can't take on.
Dental benefits are confusing and a bit inconvenient.
Like any company, interdepartmental communication isn't operating at 100%, but I think it's improving.
