MembersFirst Reviews

Pros

Plain and simple they have a truly great and authentic culture and their clients can feel it with every interaction. They are the class of the industry because they listen to and support their employees. All departments pulling in the same direction.

Cons

Office location isn't great if you don't have a car. The building doesn't have a recycling program in place but the MembersFirst employees pitch in and do it themselves - another sign of their engagement.

Advice to Management

Ryan is doing an incredible job and it was a pleasure to work with him when I was part of the team. The new management team is gelling nicely as well.

Pros

There is a fun culture of learning (and golf) at MembersFirst. The team works together to improve each others skills and technical knowledge.

Cons

The office can be a bit sleepy sometimes. It can also be hard to move up in the ranks.

Pros

Great atmosphere and professional development.

Cons

Small niche company with antiquated software. Although that has probably changed.

Pros

Laid back work environment with a group of hard-working and fun people. I looked forward going into work (which wasn't the case with other jobs).

Cons

The software isn't that great. The design and UX needs some serious updating.

Advice to Management

It was hard to push forward ideas and changes - way too many hurdles to jump through.

Pros

Fun culture with lots of personal freedom

Cons

Cubicle type jobs in front of a computer all day

Pros

Nice Company Culture Initially but hard to break into millenial crowd if older. Felt like the was subtle age discrimination going on at several levels of the company.

Cons

Company is unstable and changing management constantly. Too many chiefs, not enough leadership. They do not know what they want or what their customers really want. Desperate for revenue which leads to por management decisions.

Advice to Management

Get better capitalized and bring in some professsional management consultants who can design a strategy that provides a real value proposition for your customer base and then stick to that strategy for longer than 5 minutes.

Pros

Because of its size there is opportunity to have real influence in the business and to affect clients in a meaningful way. Expanding services and growing clientele means opportunities for vertical growth. Many departments offer flextime and also a flexible time-off policy. Managers are professional but friendly and easy to talk to. I've worked with some of the best managers of my career there. Diverse workplace; multiethnic,...

Cons

Salaries are less competitive compared to some downtown agencies, but this needs to be weighed against other perks (influence, flextime, etc) Startup environment could be pro or con depending on your energy level, ambition, and ability to communicate what workload you are comfortable with, or when there are projects you don't want to be involved in or can't take on. Dental benefits are confusing and a bit inconvenient....

Advice to Management

None. Upper management has always been welcoming and receptive to any suggestions from staff. I've already shared everything with them directly.

Pros

I've been employed by MembersFirst for over 7 years and I have no reason to move on or look elsewhere for another job. This company is a blast to work for and the people here are amazing. If it wasn't for the fun atmosphere of the company I would have left a long time ago. If you are a boring person that cannot laugh and work in the same day you might want to look elsewhere. Every other week the company provides lunch...

Cons

The snacks are too good, I've gained 10 pounds in the past two months.

Advice to Management

Love the improvement in transparency over the past couple years, please keep this up!