too many chiefs not enough indians - Direct Sales Metronet Employee Review

1.0
Nov 18, 2015
Recommend
CEO approval
Business Outlook

Pros

benefits are nice and cost is reasonable 401k matching insurance starts after first full month very good internet speeds (fiber)

Cons

upper management changes direction 2-5/year wait time of two weeks for installations is the accepted norm, mgmt feels product is so good everyone will be happy to wait. The actual time for installations could be a month when backed up. Charge backs on commission upto four months. lowest base salary in industry no pay raises for direct sales for last 7 yrs. training has been non existent since beginning, not much better now. exorbitant pricing on television. very poor retention for key positions (never enough installers) no advancement in direct sales or retail.

Explore other reviews about Metronet

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture established at Metronet really resonates with me. Nearly every employee performs their jobs with an ownership mindset. The leadership team for our division does a remarkable job of establishing vision and setting the tone for the department. It is a very demanding environment, but it is also one that makes celebrating success a part of everyday business.

Cons

The only negatives I have encountered are outside of the company's direct responsibilities and are orientated toward the administrative bureaucracy of the municipalities that we have to coordinate work with,

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent base salary to start.

Cons

The Florida market is a joke. Micromanagement from a boss who doesn’t leave their house. Lazy field ops team that falls asleep in the office at their desks (literally). no chance of getting paid your commissions. If you want to do a managers job without managers pay, this is the company for you. Complete incompetence.

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