Pros
* Allows remote work for some departments/positions
* Employees are great people
Cons
*Disconnect Between Culture and Performance Reviews
Although the company frequently emphasizes culture, this focus is not reflected in annual evaluations. Employees who consistently go above and beyond often receive ratings similar to those who underperform, eliminating meaningful incentives for high performance. Additionally, management appears more focused on limiting the number of 4- or 5-star ratings than on accurately recognizing and rewarding exceptional work—creating the perception that higher ratings are avoided primarily to reduce what the company must give back to employees.
*Employee Support vs. Company Image
Decisions at times seem to prioritize external image over internal well-being. For example, investing in non-essential facilities while cutting employee resources during periods of lower gross profit sends a contradictory message about the company’s values and priorities.
*Reactive and Chaotic Processes
Many processes operate without clear ownership or direction, creating a reactive environment rather than a strategic one. This leads to confusion, inefficiencies, and a general sense that no one is steering the organization proactively. Compounding this issue, there are often too many cooks in the kitchen—multiple people weighing in on decisions without clear leadership, resulting in inconsistent direction and stalled progress.
*Ongoing Backorder Issues
Persistent backorders signal deeper operational and supply-chain challenges. The lack of a cohesive plan to address them contributes to frustration and undermines both customer satisfaction and employee morale.
*Work–Life Balance Concerns
Leadership continues to request more and more from employees when sales are down, yet employees who consistently go above and beyond rarely receive meaningful recognition or rewards. The perceived status quo is that the stronger an employee performs, the more additional work they are assigned—without corresponding benefits, support, or acknowledgment. This dynamic erodes work–life balance and discourages high performance over time.