Pros
I am struggling to find any pro's to working for Midas of "Pack 2000" in the Hartford CT Market other than major discounts on car repairs. Depending on which location your working in some of the techs are very knowledgeable and I would let them work on my car. The customers I had were great!
Cons
Where do I begin? The base pay is sub par. And that is an under statement. Since you are expected to work 58 to 65 hours a week. So as the Store Manager your basically working for $12 to $12.50 an hour to run a million dollar business. The commission is paid based on your weekly results, so that can be maxed out from time to time. Now if you have some half way decent techs that are not forgetting to tighten drain plugs or wheel nuts, then your headaches can be reduced to customers just being upset over the outrageous prices. In addition to the long hours and sub par pay, Management does not acknowledge any positive accomplishments, EVER. Management should read that book, "Management for Dummies". Very applicable for this market.