Pros
This company has a heart and it starts with the people - everyone from management, consulting, development, support, sales, marketing and HR!
Everyone is very loyal, supportive, responsive, and fun.
Work-life balance.
Overall compensation and benefits package.
The outlook for this company and its technology - Microsoft Lync/ Skype for Business - is very positive.
Very fun outings and team-building events - especially the yearly company parties.
Cons
The tier I-II end-user support contract I worked on came to an end, through no fault of anyone at Modality (the customer went with a company in a foreign country known for cheap IT outsourcing), so I no longer work there.
That's it - there is absolutely nothing negative I can say about this company.