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Modality Systems

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Modality Systems reviews

4.3

83% would recommend to a friend

(59 total reviews)

James Rodd

95% approve of CEO

75% positive business outlook

Modality Systems has an employee rating of 4.3 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Modality Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews
3.0
Aug 30, 2015
Recommend
CEO approval
Business Outlook

Pros

leading Microsoft partner for Skype for Business Strong opportunities for consultants

Cons

Very focused on services and installations and poor support quality. US vs UK divide with them being almost being separate companies. UK focus. Its all about growth and not fixing many broken areas. Not the best salary in some areas.

avatar
Modality Systems Response
10y
Many thanks for your feedback. We are committed to creating a supportive, transparent and collaborative environment and it's always disappointing to hear that someone's experience with us hasn't been entirely positive. We are always looking to improve and take all feedback very seriously. We would like to wish you all the best in your future endeavors and thank you for taking the time to comment.
2.0
Sep 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Modality Systems is a leader in consultancy services for Skype for Business. Some of the employees are of a high quality. MVPs for Skype for Business.

Cons

The focus of the company is consultancy services but development in the support side of the business is poor. The company has a "hire cheap and inexperienced approach" to new employees in support in particular. It was a frustrating company to work for and little recognition for my efforts. Poor salary and annual reviews.

1.0
Apr 15, 2017

Run from this place!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The consultants and support staff are very talented professionals that understand the meaning of teamwork.

Cons

The local leadership is ridiculous they have recently gone through some kind of a company buyout and an internal reorg to apparently focus more on profits. They foolishly put a bean counter in charge whose idea of leadership is barking orders, micro managing and trying to work the employees 60+ hours a week. The sales team has no ethics and they are only interested in signing contracts with no interest in customer satisfaction no matter what they say out of the other side of their mouth. Despite what their website says they have only one product, Skype for business and the only reasons they are still in business is because of this product, the strong Microsoft connections and their handful of very talented consultants, if the consultants get tired of working 60+ hours week or dealing with the inept leadership then the company is probably done. If you have low self-esteem and don’t mind being treated like an inept slave then by all means work here.

Viewing 1 - 3 of 59 Reviews

Glassdoor has 61 Modality Systems reviews submitted anonymously by Modality Systems employees. Read employee reviews and ratings on Glassdoor to decide if Modality Systems is right for you.