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Mr. Cooper

Engaged Employer

Mr. Cooper

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Employee Review

  1. 5.0
    Current Employee, more than 1 year

    Positive company to work for.

    Sep 14, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Extremely efficient in home-centric work environment since COVID started. Great work life balance. Abundant amount of resources to get the job done

    Cons

    Pay may not be as competitive as other companies

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    Mr. Cooper Response

    Social Media Content Specialist

    We appreciate your feedback - thank you for noticing our efforts in making Mr. Cooper a Great Place to Work. We're fortunate that you're part of our team here at the Mr. Cooper Group!

  1. 5.0
    Former Employee, less than 1 year

    Great job

    Apr 25, 2023 - Customer Service in Longview, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, bonuses and pay

    Cons

    If you dnt like working from home might not be best fit

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    Mr. Cooper Response

    Thank you for sharing your review. We were lucky to have you as a Mr. Cooper Group team member.

  2. 4.0
    Former Employee, more than 1 year

    Great place to work

    May 22, 2023 - Home Advisor in Chandler, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Worked here during re-fi boom -- great comp plan when it came down to being a call center LO. Easy to make a lot of money if you work hard and are competent. If you're a top performer management tends to back off of micro-managing

    Cons

    When the market downturned so did working here -- their attempt at saving the department was laughable, and the way they went about ending it left a bad taste in a lot of people's mouths. But what can you expect when rates go from 2% up to almost 8% and most of your employees are re-fi focused...at the end of the day it is a business. Work life balance can become an issue when things are good because there is so much business to handle...expected to work weekends if production is down.

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Mr. Cooper Photos

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Mr. Cooper photo of: One of our installations at our Corporate Headquarters
Mr. Cooper photo of: Celebrating #InternationalWomensDay
Mr. Cooper photo of: Celebrating #InternationalWomensDay
Mr. Cooper photo of: Celebrating #InternationalWomensDay
Mr. Cooper photo of: Special thanks to all the team members who volunteered to make this event a success! Happy Lunar New Year, celebrating the Year of the Dog!
Mr. Cooper photo of: Special thanks to all the team members who volunteered to make this event a success! Happy Lunar New Year, celebrating the Year of the Dog!
Mr. Cooper photo of: Special thanks to all the team members who volunteered to make this event a success! Happy Lunar New Year, celebrating the Year of the Dog!
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