5.0
Oct 6, 2025
Former employee, more than 3 years
Louisville, KY
Recommend
CEO approval
Business Outlook
Pros
Wonderful organization to work with
Cons
Burnout over time, tough client stories
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Users say... "Some of the people there are great and really nice to work with!" "Loved working on the helpline and the staff is great." "great benefits" "Great coworkers who really care about their clients" "The staff are all so kind and dedicated to the mission and providing accessibility for all!"
Users say... "Low pay and old technology" "Poor Leadership." "While the mission is valued, leadership puts the executive director’s bottomless need for affirmation above all else, then expect staff to do the same for them." "Low salary." "Unpaid internship, but also was not a lot of work due to covid"