Pros
- Clear commitment to diversity and inclusion, with significant progress over recent years and visible support from senior leadership
- Collaborative and supportive culture - colleagues are approachable, knowledgeable, and willing to mentor and help each other
- Strong sense of purpose, especially within technical teams who are committed to doing the right thing for customers
- Good investment in training and development, with opportunities to upskill
- Modern, well-equipped office spaces, with continued investment in working environments
- Positive initiatives that encourage connection and collaboration (e.g. networking and team engagement activities).
Cons
- Slow decision-making due to risk-averse culture, with bureaucracy often getting in the way of progress and innovation
- Inconsistent adoption of inclusive and progressive ways of working at middle management level
- Limited flexibility around remote/agile working, which can feel out of step with modern expectations
- Some long-standing attitudes and ways of working can make change difficult to implement
- Large transformation programmes can feel inefficient and slow to deliver outcomes
- At times, commercial or relationship pressures can override technical judgement.