Under valued - Childline Staff Counsellor NSPCC Employee Review

2.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Lovely, supportive colleagues and volunteers

Cons

Management is out of touch having little awareness or care for the experience of counsellors. Corporate has taken priority and this used to be a great charity!

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NSPCC Response
1y
Thank you for taking the time to leave feedback, and thank you for your 9+ years with the service and for all the invaluable support you will have provided to children and young people. It is wonderful to hear that you valued the support of your wonderful colleagues and volunteers. I am concerned to read that you felt that management had little awareness or care for counsellors. I would welcome the opportunity to hear how you feel we could improve in this respect. Please do contact me, as I would welcome the opportunity to understand and learn from your experience. Shaun Friel (Childline Director) shaun.friel@nspcc.org.uk

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Cons

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Wokring with a Diverse range of colleagues and supporters

Cons

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NSPCC Response
10y
Thank you very much for your views. We very much welcome your feedback and will take on board your constructive criticism.
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