They can talk but can you perform? - Franchise Owner/Operator Neighborly® Employee Review

1.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pre-program training. Capable startup coaching. Lots of vendor resources.

Cons

Expensive. They will come after you if your business fails (the worst feeling ever). They'll gladly let you die without support after holding your hand and hugging you as your purchasing and signing their contracts. They only accept owners who have assets so they can come after your nest egg if your business has to close.

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Neighborly® Response
8mo
Thank you for taking the time to share your experience. We’re glad to hear you found value in our pre-program training, startup coaching, and vendor resources. These are areas we continually invest in to help our franchise owners succeed. We’re truly sorry to hear that your experience didn’t meet expectations. We understand how difficult it can be when a business faces challenges, and we never take that lightly. Our goal is to support our owners through both the highs and the lows, Regarding your concerns about financial obligations, we strive to be transparent throughout the onboarding process, including the risks and responsibilities involved. We also recognize that every situation is unique, and we’re committed to learning from feedback like yours to better support our franchise community. We appreciate your honesty and will take your feedback to heart as we continue to evolve our approach and ensure our values are reflected in every aspect of our business.

Explore other reviews about Neighborly®

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is one of the best.

Cons

No negatives to speak of.

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Neighborly® Response
3d
Thank you for taking the time to share your experience! We're thrilled to hear that you've found our culture to be one of the best and that your experience at Neighborly has been such a positive one. Creating an environment where associates feel supported, valued, and connected is something we work hard to foster every day. Thank you for being part of the Neighborhood!
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teams, cordial Executives and leadership

Cons

Expectations too high, micro managing, no long term vision, salary for hours worked horrible. No work life balance

1
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Neighborly® Response
3d
Thank you for sharing your feedback and for recognizing the strength of our teams and leadership. We're glad to hear you had positive experiences with your colleagues and executive team during your time with Neighborly. We understand that expectations, workload, compensation, and work-life balance play an important role in the associate experience. We take feedback like this seriously and continually evaluate how we support our teams, communicate expectations, and ensure our compensation and benefits programs remain competitive and aligned with the needs of our associates. We appreciate your contributions to Neighborly and thank you for taking the time to share your perspective. We wish you all the best in your future endeavors.
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