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      Net Friends

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      Net Friends reviews

      Dissappointed and failed - Technical Support Specialist Net Friends Employee Review

      1.0
      Oct 4, 2018
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice environment with a lot of helpful people. Chance to learn new skills. Good supplementary health coverage. Flexible working hours

      Cons

      Poor salary and appraisal Poor management practices Management blames lower ranked employees for their faults Awards are given to those who are close to the management HR and project management team is horrible No career growth Will terminate on a dime. Current client base is full of uneducated, manipulative employees. Not willing to be flexible and migrate employees to tasks that may fit a change in their work status.

      avatar
      Net Friends Response
      7y
      Thank you for taking the time to provide your feedback. We are troubled by how you characterized our customers, as that is not our experience nor is that in keeping with our values. When our core values are put into motion by our fantastic employees across teams, we continue to deliver on our mission: help our customers achieve their mission through technology. We are grateful for the time you spent at Net Friends even though things didn't turn out as we both hoped in the end, and wish you the best in your endeavors.

      Explore other reviews about Net Friends

      5.0
      Feb 23, 2024
      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Organized structure, great environment, hands-off management.

      Cons

      Small enough to be thrown off by the loss of a few clients.

      4.0
      Jan 25, 2024
      It support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing Leader at the helm. CEO is very personable, passionate and an awesome person to work with. - Salary was competitive for the role/region.

      Cons

      Some of the companies they onboard don’t really have a culture fit. People with impossible views or needs technologically. Culture fit should definitely be tied somehow into the assessments, or if it is already, needs to updated. Your techs know who these companies are.

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