Possibly the worst company in Hospitality - Anonymous employee NextGuest Employee Review

2.0
Nov 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very talented developers, technology teams, and marketing minds.

Cons

No self awareness at the executive level. Arrogance and intellectual dishonesty are rampant. There is an old boys club mentality in upper management and nepotism is systemic which leads to terrible hiring decisions and unfit employees being moved into positions that they are not qualified for. The effect trickles down to the people in lower positions and creates poor employee engagement. HEBS Digital is a revolving door with the most talented new hires quickly realizing they've been sold a bill-of-goods. The health benefits are some of the worst in the industry and if you are considering taking a position there and have a family, make sure your spouse has good benefits because you will not be able to survive on their terrible health insurance plan. Unless things have changed, it cost close to $2,000 a month to add a dependent to your insurance plan. When I asked about the reason for the high premium, I was told it was because of Obama (this is factually untrue). During my time there, I was "managed" by a direct report who had no management skills or interest in developing their management abilities. They reported to someone who had zero experience in the position and knew nothing about their department (a casual racist, one of a few at the company). I'm sure anyone who works there now or has in the past knows who I am talking about. Weekly happy hours are meant to be fun but end up creating an unsafe and unprofessional environment (especially for young female employees).

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NextGuest Response
7y
Thanks for the feedback – we appreciate it. Regarding the concerns you raise about health insurance, we continuously look for ways to enhance employee benefits. We offer health insurance that includes majority employer contributions to Medical, Dental, Vision, Life and AD&D benefits. Please know that HEBS Digital bears 78% of the Employees premium cost and it is one of the most competitive packages offered in the industry. Our executive and management teams always strive to evaluate and improve everything from daily processes to company policies. We work hard to maintain a respectful and safe environment for all our employees. All activities including Social Hours are completely voluntary. In addition, the executive, management and human resources teams have an open door policy as well as weekly check-ins with all employees. We always encourage everyone to take advantage of this time to voice any concerns. Your observations and concerns help us better understand how we can improve and we welcome the chance to discuss them live. Please feel free to reach out to hrdept@hebsdigital.com.

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