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Northpoint Recovery

Engaged Employer

Worst Company I have ever worked for - Anonymous employee Northpoint Recovery Employee Review

1.0
Aug 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pay was decent benefits were very expensive.

Cons

most toxic environment I have ever worked. Upper management was the most immature people I have EVER worked with!

Explore other reviews about Northpoint Recovery

5.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a good place to work

Cons

Mission-driven work isn't for everyone

avatar
Northpoint Recovery Response
9mo
We appreciate this encouraging feedback about your experience here at Northpoint. We look to our team members to provide open and honest feedback so we can create the most supportive work environment and experience for our team. Thank you for being a valuable member of our team, and we look forward to your continued success with us!
1.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong sense of camaraderie among clinicians, built through navigating shared challenges within the organization.

Cons

Lack of accountability from management, minimal training and clinical support, and insufficient oversight for complex cases. Unrealistic expectations place clinicians in ethically concerning situations without proper guidance or support, and these challenges continue to escalate over time. Clinicians who attempt to set appropriate boundaries may be singled out or treated as a problem, with pressure and intimidation from corporate to move forward regardless. There is little sense of trust or psychological safety with leadership, as clinician concerns are frequently dismissed or reframed in ways that invalidate their experiences—even when multiple clinicians report the same patterns. These issues contribute to high burnout, high turnover, and negatively impact the quality of care provided to clients.

avatar
Northpoint Recovery Response
2mo
Thank you for sharing your feedback. We genuinely appreciate your insights as they help us understand the experiences of our team members. It's clear that you have strong feelings about the challenges faced within the organization, and we take those concerns seriously. We strive to foster a supportive environment and recognize the importance of accountability and training for our clinicians. Your observations about management practices and the need for improved communication and support are valuable, and we are committed to addressing these areas. Creating an atmosphere of trust and psychological safety is essential, and we will work on ensuring that all voices are heard and validated. We understand that change takes time, but please know that we are dedicated to making meaningful improvements in our leadership approach and overall support for our clinicians. Thank you again for your candid feedback, and we wish you the best in your future endeavors.
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