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Northpoint Recovery

Engaged Employer

When The Pink Cloud Fades - Administrative Northpoint Recovery Employee Review

2.0
Oct 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Watching clients succeed Healthcare benefits Human connection Seeing people get their lives back

Cons

- Nepotism - Cliques - “Leadership” - Pay - Clients get pushed through despite not doing their work - Lack of support from administration - Gaslighting - The least paid have the most expectations - Treatment from leadership to subordinates - Being told to write a positive employee review - Google reviews effecting pay of people who have nothing to do with what Google reviews - Despite being told it’s not and “us” (staff) and “them” (clients) environment, it’s not the truth - Directors are paid VERY WELL but they also push their responsibilities onto others and then get mad if you don’t do it properly without guidance - Crumbl cookies are not moral savers Synopsis: The turnover is insane, the directors and all leadership tell you one thing to your face and then stab you in the back. When you are the golden child, life is great, but the second you don’t blindly follow and put your faith and future in someone else’s hands, your screwed. Watching the counselors spiral with they horrible workloads was heartbreaking. What saves any sort of good feeling towards the company has nothing to do with the company itself but with the clients who actually work for their recovery.

Explore other reviews about Northpoint Recovery

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Support from both management and coworkers. Autonomy in schedule. Positive culture.

Cons

Patients or potential patients don't schedule their crises between 8am-5pm.

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked in behavioral healthcare for a long time, and Northpoint is one of the few organizations where the mission truly matches what happens day to day. Leadership is accessible, supportive, and genuinely cares about both patients and employees. My direct leadership has been outstanding—providing trust, autonomy, support, and clear direction when needed. The people are what make this place special. I work with an incredible team that is passionate, hardworking, and willing to jump in and help each other succeed. There is a strong culture of collaboration, and despite working in a high-pressure industry, we find ways to have fun, celebrate wins, and support one another through challenges. Northpoint is also a place where you can make a real impact. Ideas are welcomed, innovation is encouraged, and if you're willing to work hard, your efforts are noticed. The mission-driven environment, strong relationships, and opportunity to help people change their lives make this a very rewarding place to work.

Cons

Like any growing healthcare organization, there are times when priorities shift quickly and processes evolve as the company continues to expand. This can require employees to be adaptable and comfortable navigating change. Behavioral healthcare is also a demanding field, and there are periods where the pace is fast and expectations are high. For the right person, that creates opportunities for growth and impact, but it can be challenging for those who prefer a more predictable environment. Overall, the positives far outweigh the challenges, and most of the "cons" are simply part of working in a fast-growing organization that is committed to improving and serving more people.

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