Pros
Co-Workers are good (mostly). If you like working overnight/graveyard this is perfect. Thrive in a call center environment? This is for you. If you like learning, this is the place for you as there is a lot to learn if you haven't spent time in a healthcare environment.
Cons
Training is not good and you rely on busy co-workers to be available to answer questions, mostly through Microsoft Teams. You often get agitated callers because the company has a hard time meeting their SLA's due to a shortage of Radiologists, so be prepared to be a punching bag. High turnover rate & burnout because of the overnight hours and because of the difficulty to get time off.