Everyone is friendly here. It's a warm and welcoming environment. An encouraging and positive place to work. It's not like any other call center and that's good. They want you to succeed and help you do so.
Cons
I've not noticed anything exceptionally terrible. Normal office stuff.
overall is it positive. managers and office support staff try to make it fun/pleasant. office is clean and nice and newer desks and look. easy to get promotions.
Cons
training for some programs are long. work is good once you get going.