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OSL Retail Services

Engaged Employer

Supportive leadership, growth opportunities, strong team culture, and great training. - Anonymous employee OSL Retail Services Employee Review

5.0
Sep 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive and approachable leadership team Clear opportunities for career growth and advancement Comprehensive training and onboarding programs Positive, team-oriented work culture Recognition and appreciation for hard work Great work-life balance initiatives Open communication and transparency from management Strong focus on employee development and skill-building Inclusive and diverse workplace environment Competitive pay and benefits package Encouragement of innovation and new ideas A company that genuinely values both employees and customers

Cons

Processes are evolving as the company grows, which can mean adapting to frequent changes Workload can be demanding during peak seasons

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OSL Retail Services Response
8mo
Thank you for the fantastic review! We're thrilled to hear that you appreciate our leadership, career growth opportunities and team culture. Your feedback inspires us to keep improving and fostering a supportive environment for everyone. Keep up the great work and thank you again!

Explore other reviews about OSL Retail Services

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You can run your business how you want. Uncapped commission/bonus earnings. Those who work hard will be taken care of.

Cons

You will put in the hours but keep the vision of success and it pays off tremendously.

3.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job application, in an world where "no answer" job listings and automated ATS rejections are an all-time high Commission that allows you to earn an extra $400-800 for top-performing Mobile Experts. Check out as many cables, cases, and chargers, they add up! Isn't really physically demanding for a $14-15 dollar job. 50% discount on AT&T, Verizon, and a lifetime 20% discount on T-Mobile with Experience More/Beyond plans.

Cons

Very luck-based. This job is more luck-based than skill based. Therefore, it easily ends up to where most locations that have the best sales are ones that have the highest demand for phones. In my district, one location barely gets any sales because of nobody wanting to work there and lack of demand. Customers will get denied very frequently, especially with the "Call Wireless Order Support" denial which is on the carrier's end, and the red "Sorry..." denial, the latter where Walmart declines it for potential "fraud" and the T-Mobile denial stating "customer not approved for carrier installment plan". District Managers encourage Mobile Experts to lie about the first bill to flip prepaid to postpaid. I strongly recommend T-Mobile as it doesn't have the activation fee for Android phones. Verizon also has the highest price which makes them not recommended for lower-end Android phones but better for iPhones, considering it'd always be more expensive to go with Straight Talk upfront than postpaid.

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OSL Retail Services Response
1mo
Thank you for taking the time to share your insights. We appreciate your feedback on both the pros and cons and your perspective is valuable in helping us improve the experience for our team and customers alike. Wishing you all the best, thank you again.
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