Pros
Very talented people have been hired as clinicians due to the bait-and-switch, but the majority have left within a year.
Cons
Not HIPAA compliant. Clinical teams have raised these concerns again and again, but Octave (whose leadership is not clinicians) does not take these concerns seriously enough. Many of us have been very concerned about harming clients. CEO makes very impulsive decisions. He is a great salesperson (thus the bait-and-switch) but once people are hired he does not treat anyone well. He does not come from a mental health background so often makes very poor decisions with regards to operations and client care. There have been multiple complaints about racism (anti-Blackness) and homophobia for months. The organization will say they have addressed the issues but they have continued. All of West coast leadership left at the same time (December 2020) and many clinicians did as well. This organization is a sinking ship. I would consider it a hostile work environment, especially toward marginalized groups. Very disorganized and chaotic to the point of grave irresponsibility (e.g. accidental charges of over $20K to clients, resulting in clients leaving).
