Does OnPoint Community CU pay their employees well?

According to anonymously submitted Glassdoor reviews, OnPoint Community CU employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at OnPoint Community CU. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at OnPoint Community CU?

56% of OnPoint Community CU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnPoint Community CU 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at OnPoint Community CU?

Teller (14) , Member Service Representative (6) , Bank Teller (5) , Branch Service Specialist (5) , Member Relationship Officer (3) , Back Office (2) , Banker (2) , Loan Officer (2) , Member Service Specialist (2)

What are the pros of working at OnPoint Community CU according to real employee reviews?

"Benefits were great and that's pretty much it" ((in 20 reviews)); "Nice people." ((in 10 reviews)); "Competitive pay, co" ((in 7 reviews)); "Quarterly bonus were decent" ((in 4 reviews)); "If your manager is good, you might be ok." ((in 3 reviews))

What are the cons of working at OnPoint Community CU according to real employee reviews?

"Low pay, lies, double standards, little to no support, no work life balance" ((in 6 reviews)); "Inconsistent management" ((in 4 reviews)); "Must wait 4 years to accrue 20 days of PTO instead of 15" ((in 2 reviews)); "The upper management is all old Bank of America people, so the bottom line is their main concern." ((in 2 reviews))

What are the top reviewed OnPoint Community CU locations?

Portland , Vancouver , Beaverton , Chicago , Redmond , Clackamas , McMinnville , Oregon City , Sherwood , Salem

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OnPoint Community CU

OnPoint Community CU reviews

Great Place if you can manage financial discussions - Tier 2 Technical Support Representative OnPoint Community CU Employee Review

5.0

Jan 6, 2025

Tier 2 technical support representative

Recommend

CEO approval

Business Outlook

Pros

Work from home options, great benefits, holiday bonuses, consistent work.

Cons

Can sometimes be stressful talking with bank members who are in difficult situations that you need to help them navigate.

OnPoint Community CU Response

Thank you for taking the time to share your feedback. We're thrilled to hear that you value the work-from-home options, benefits, holiday bonuses, and consistency—these are all important parts of creating a supportive and balanced workplace. We also understand that helping members navigate challenging situations can sometimes be stressful. Your role in supporting our members during those moments was incredibly valuable and appreciated, as it reflects our commitment to providing excellent service. Thanks for your time at OnPoint, and we wish you the best in your career.

Explore other reviews about OnPoint Community CU

5.0

Feb 6, 2026

Hr & recruiting intern

Recommend

CEO approval

Business Outlook

Pros

Excellent HR internship with welcoming, knowledgeable mentors. The HR department and leadership were genuinely kind and set a strong example of how to support emerging professionals—encouraging growth, confidence, and curiosity rather than viewing inexperience as a weakness. Gained hands-on, real-world experience and insight into nonprofit and corporate environments, including using HRIS systems like Dayforce and pre-hire/onboarding tools such as Sterling.

Cons

Limited number of HR openings

3.0

Jun 10, 2026

Teller

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits package, acceptable pay for position in Portland area, and strong products and services to refer to consumers. Highly recommend to folks looking to start in the banking industry. It's not all glitz and glamour, but it is a strong foundational starting point if you're looking to pursue a career in Retail Banking/Finance Industry. OnPoint is such a strong financial institution in terms of net revenue for corresponding credit unions in the area so there is no fear of the institution to fail anytime soon.

Cons

Strict compliance standards, rotating Saturday shifts, occasional burnout due to high workload, and the requirement of a sales backbone in order to survive the industry.

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Jobs at OnPoint Community CU

Member Service Representative/Relationship Officer - Gresham

Bilingual Member Service Representative/Relationship Officer- Camas

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OnPoint Community CU

Great Place if you can manage financial discussions - Tier 2 Technical Support Representative OnPoint Community CU Employee Review

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