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      OnceHub

      Engaged Employer

      OnceHub reviews

      Not a great remote work environment - Customer Success Manager OnceHub Employee Review

      1.0
      Jul 19, 2022
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There weren’t a lot of pros.

      Cons

      They make you track every minute of your day in a spreadsheet. If you use the restroom, grab a snack, stretch your legs, whatever, you have to log it and put in details of why you were away from your desk. There isn’t a lot of trust or support, and I would guess turnover is pretty high for this role.

      avatar
      OnceHub Response
      3y
      OnceHub is a company that fully trusts its employees. Being 100% remote there is just no other option. It is sad to see a trusted employee disparage the company with outright lies. OnceHub has no policy of tracking employees' time in the manner you describe and the spreadsheet you mention does not exist. Our staff has great autonomy to make decisions and take ownership for the related outcomes.

      Explore other reviews about OnceHub

      5.0
      Oct 27, 2024
      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love how they let you set your own schedule

      Cons

      At certain times during the year workload can be unreasonable

      avatar
      OnceHub Response
      1y
      Thank you for your feedback.
      5.0
      Feb 23, 2023
      Head of contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      OnceHub is fully remote and profitable without VC funding. This allows for a great work/life balance for those who thrive on working from home . In addition, because OnceHub "marches to the beat of their own drum" it is clear from the outset that the founders are fully in charge of where they intend to take the company. The leadership in this company is very strong and they are clearly looking for smart people who can help them achieve their vision. Every person I have interacted with so far has been incredibly welcoming and generous while also demonstrating that they are extremely competent in their roles. Every interaction demonstrates that OnceHub's core values of humility, inclusivity and creating a meaningful journey for employees is built into their DNA. As other reviewers have pointed out, everyone in the company truly has a voice. The company creates a climate where you can learn from your mistakes as well as your successes, which is such an important aspect of career development.

      Cons

      A very fast paced environment which may be a con for some but to me this is just what is needed to keep me excited and engaged!

      avatar
      OnceHub Response
      3y
      Thank you for your feedback.
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