OnceHub reviews

4.5

94% would recommend to a friend

(128 total reviews)

Rami Goraly

95% approve of CEO

89% positive business outlook

OnceHub has an employee rating of 4.5 out of 5 stars, based on 128 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OnceHub employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

128 reviews
2.0
Jun 3, 2019

High expectations without compensation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really awesome people! Room for growth and learning, it is a small company so it is easy to make an impact

Cons

Everyone works from home which can be nice but it can also be isolating, there are very few social events so it is hard to get to know everyone. Some people can be aggressive, maybe because it is WFH so it isn't possible to speak face to face. They can also be critical of and even firing employees over small things. The compensation is way below market (as I am sure everyone can see already when applying) and they have the minimum for benefits. They require you to work from home but then don't offer to help with anything you would normally find in an office. They don't provide good tools to do your work. The laptops are not good quality and they try to save whenever possible on services and software.

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OnceHub Response
6y
Thank you for your feedback. As a primarily virtual and international company we have team members worldwide from a variety of cultures, all with different (levels of direct and in-direct) communication styles. Our international team distribution also means it is difficult to arrange social events that employees are actually able to attend and engage in. We have been working on increasing the number of ways employees can engage with each other (we encourage small group employee meet-ups whenever possible, try to have monthly online engagement sessions, and multiple company retreats ever year) and as the company continues to grow we anticipate the number of these meet-ups and engagements will also increase. We acknowledge that our monetary compensation isn’t the highest in the market but we feel that the salary, combined with the employment and career growth benefits we provide allows team members (who have shown the dedication and strong work-ethic) to grow their career in SaaS. As a small SaaS company we do try to find ways to save money but never in a way that would be detrimental to our operations or employee equipment distribution. The equipment we provide should always be of good quality, if for some reason a laptop isn’t functioning correctly or of good quality it is up to the employee to let their manager know so new equipment can be purchased and sent to them. To help facilitate communication between employees and managers we have started providing training to our managers and team leaders to ensure they are receptive to employees work and equipment needs. We feel this training will improve the overall management, communication, and leadership at OnceHub. We are glad to hear that enjoyed working with your colleagues and felt there was room for growth and continual learning at the company. Thank you again for providing your feedback.
1.0
Oct 27, 2022

Nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote working and many colleagues were nice in general

Cons

- Benefits and holidays are much less than the normal - They are not clear about working hours and benefits upfront - Lots of MICROMANAGEMENT and worthless meetings - Not competitive salary - Don't believe all these forced reviews

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OnceHub Response
3y
There is significant value in reviews where objective feedback is received. In the case where a disgruntled employee’s post is not factual and is only driven by a desire to disparage the company, a response is not warranted. Sincerely wishing you all the best with your future endeavors.
1.0
Jul 19, 2022
Recommend
CEO approval
Business Outlook

Pros

There weren’t a lot of pros.

Cons

They make you track every minute of your day in a spreadsheet. If you use the restroom, grab a snack, stretch your legs, whatever, you have to log it and put in details of why you were away from your desk. There isn’t a lot of trust or support, and I would guess turnover is pretty high for this role.

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OnceHub Response
3y
OnceHub is a company that fully trusts its employees. Being 100% remote there is just no other option. It is sad to see a trusted employee disparage the company with outright lies. OnceHub has no policy of tracking employees' time in the manner you describe and the spreadsheet you mention does not exist. Our staff has great autonomy to make decisions and take ownership for the related outcomes.
Viewing 1 - 3 of 128 Reviews

Glassdoor has 131 OnceHub reviews submitted anonymously by OnceHub employees. Read employee reviews and ratings on Glassdoor to decide if OnceHub is right for you.