Difficult times - Enterprise Technical Advisor One Identity Employee Review

2.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

I re-joined Quest after leaving Binary Tree in 2018, I was so excited and felt redeemed and came to Quest really positive. -Work from home (and trusted too) -Perks are "ok" but by all accounts they vary by country a lot. -Incredibly technical product -Some great people -One Identity is beginning to position itself to exit Quest and be it's own entity but it has a tough road ahead with staffing issues and you have to be ready to "fight". Could be good in the long term but there's a lot of pain to go through right now. -Progression is quick under the present circumstances

Cons

Sadly me rejoining wasn't to be, circumstances were vastly different... One Identity bore the brunt of the cutbacks from San Francisco partners and some of its best people left or were made redundant, at a time they were reasonably lean in comparison to Quest itself - or as I was informed. It's left a semi-functional team that is quite disaffected, burnt out and threatened by the future. Clearlake Capital are investing and hiring is going on but you can't change the past 2 years for some members of staff and how its affected them. It makes for a challenging work place as a new hire. You can't rely on people being open or sharing information and as a ex colleague of mine succinctly put it "there is no favours to be given" by existing team members. I was told at one point that they were simply being waiting to be made redundant (as a team). My hiring manager seemed to take issue that I came from an agency and so tried to place extra responsibilities on me and made reference that "you cost more than other people" (even though I was on the same salary as my peers). Never had that said to me before, in 17 years of working in IT, and I was meant to be a permanent member of staff. I was told "constructively" that "you are not fresh, I need fresh people" several times when I said I was struggling. Rather than being encouraged, after a conversation, I had my probation cut short and was sacked immediately with my notice period owing. I felt my manager was avoiding the team politics and in effect, throwing us new employees under the bus at times, even told me to not pay attention to senior management and no one could predict "a good future" ahead at One Identity. My manager shared with us about a complaint being made by one of our peers that started the same day and seemingly wanted us to treat them differently. Just weird, I had hoped to join under better circumstances and even being given a chance to transfer to another team or department under Quest but it was cut very short and I wasn't given the chance to try and do so, for some reason.

Explore other reviews about One Identity

5.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very entrepreneurial culture driven from the entire exec team. The company focuses on enabling its people and taking action vs. a lot of process. It's a welcome change because previously there was tons of process which diminished creativity. The new exec team is capable and communicates more with the employees and is invested in their future. Performance is rewarded and that was proof with how the bonuses were provided this year. Those who performed better were rewarded better.

Cons

Not finished yet decoupling from some of the systems with Quest.

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product line and customer base. Current CEO has a vision and is working hard to implement properly and orderly.

Cons

At times the communication around changes can be lacking and unclear. Not to the point of being destructive but at times the lack of clarity slows things down.

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One Identity Response
2w
Thank you for taking the time to share your experience! We're glad to hear the work feels fulfilling and that you're seeing the vision our CEO and leadership team are working to execute. That means a lot. Your feedback on communication is something we take seriously, we know that when context or clarity is missing, it creates friction even when the underlying direction is right. It's an area we're actively working to improve, and input like yours helps us stay honest about where the gaps are. Thanks again for being part of the One Identity team and for the candid perspective.
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