Decent Pay, Bad Work Environment - Benefits Advisor OneDigital Employee Review

2.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There is the potential to earn a lot of money, but you have to be a top salesman. The people on your team is truly what keeps you there, I made a lot of friends.

Cons

Very high pressure - if you weren't performing, you were severely micromanaged and after a couple weeks/months you were placed on a PIP if your performance didn't improve. Management tracked everything you did, anytime you left your desk, you had to switch your status to 'personal' - you get 30 minutes a day and this includes bathroom breaks. Your bonus for sales is dependent on client plan retention - your client had to stay on a plan for one month (the first of the month following when the plan went active) and you are allowed little to no time to do retention work, so your bonus is never as good as you think it will be.

Explore other reviews about OneDigital

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

1
See reviews by: Helpful|Rating|Date|All