Supportive culture with opportunities for meaningful contribution - Head Of Customer Experience Onetrace Employee Review

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time at Onetrace didn’t match the expectations set during the hiring process. We recognise that changes in a growing business can be unsettling, and decisions that are made to support the long-term direction of the company can have a very real personal impact. We don’t take that lightly. We do take the feedback seriously, particularly around how change is communicated and how supported people feel during periods of transition. These are areas we continue to reflect on and improve as we grow. We’re committed to building a thoughtful, transparent culture and strengthening our people practices as the company scales. Feedback like this helps us identify where we need to do better. We wish you well in your next role and thank you for the contribution you made during your time with us.