There are better remote call centers to work for. - Bilingual Customer Service Representative OptiCall Employee Review

Too many calls for not enough . There is zero room for advancement. The trainer has zero professionalism. She came on camera talking about her pierced private parts while in her bra. (Not joking or exaggerating). There is no way to really keep track of your hours or pay. You have to do it by hand. Their payroll system is a mess. I was very unsatisfied with my position here.