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      OptiCall

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      OptiCall reviews

      4.4

      87% would recommend to a friend

      (19 total reviews)

      Bill Mercier

      95% approve of CEO

      87% positive business outlook

      Ratings by demographic groups

      OptiCall has an employee rating of 4.4 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OptiCall employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      19 reviews
      1.0
      Jul 18, 2024

      There are better remote call centers to work for.

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your schedule changes rarely. The pay is decent for a starting position. You get all major holidays off.

      Cons

      Too many calls for not enough . There is zero room for advancement. The trainer has zero professionalism. She came on camera talking about her pierced private parts while in her bra. (Not joking or exaggerating). There is no way to really keep track of your hours or pay. You have to do it by hand. Their payroll system is a mess. I was very unsatisfied with my position here.

      5.0
      Jun 19, 2024

      Great

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership. Supportive staff. Fun people.

      Cons

      None that you don't find everywhere

      5.0
      Jun 7, 2024

      Great company - Great bosses !

      Liaison
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bosses are great! I have enjoyed working her for almost 19 years.

      Cons

      None that I know of. You just need to do your job.

      Viewing 1 - 3 of 19 Reviews
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      ReviewsOptiCall reviews

      Glassdoor has 19 OptiCall reviews submitted anonymously by OptiCall employees. Read employee reviews and ratings on Glassdoor to decide if OptiCall is right for you.