Does OptiCall pay their employees well?

According to anonymously submitted Glassdoor reviews, OptiCall employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at OptiCall. This rating has been stable over the past 12 months.

How satisfied are employees working at OptiCall?

87% of OptiCall employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OptiCall 4.3 out of 5 for work life balance, 4.6 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OptiCall?

Liaison (2) , Patient Care Specialist (2)

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OptiCall

OptiCall reviews

4.4

87% would recommend to a friend

(19 total reviews)

Bill Mercier

95% approve of CEO

87% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.3

Work/Life balance

4.3

Compensation and benefits

3.8

Career opportunities

OptiCall has an employee rating of 4.4 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OptiCall employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

1.0

Jul 18, 2024

There are better remote call centers to work for.

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Your schedule changes rarely. The pay is decent for a starting position. You get all major holidays off.

Cons

Too many calls for not enough . There is zero room for advancement. The trainer has zero professionalism. She came on camera talking about her pierced private parts while in her bra. (Not joking or exaggerating). There is no way to really keep track of your hours or pay. You have to do it by hand. Their payroll system is a mess. I was very unsatisfied with my position here.

5.0

Jun 19, 2024

Great

Manager

Recommend

CEO approval

Business Outlook

Pros

Great leadership. Supportive staff. Fun people.

Cons

None that you don't find everywhere

5.0

Jun 7, 2024

Great company - Great bosses !

Liaison

Recommend

CEO approval

Business Outlook

Pros

Bosses are great! I have enjoyed working her for almost 19 years.

Cons

None that I know of. You just need to do your job.

Viewing 1 - 3 of 19 Reviews

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