A Career, but not for me - Broadband Technician III Optimum Employee Review

3.0
Oct 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay, opportunities for almost unlimited overtime, sales pay, bonus pay. Great job for hard workers that live to work. Great opportunity to make good money without college degree. Tons of training and testing makes moving up easy for people that are willing to learn. You can also take these skills to other employers and even industries

Cons

Limited time off, horrible work/life balance, working late/middle of night/weekends Hard to take time off when working in smaller towns with limited employees Forced on-call schedule, also forced weekend, overtime, and night work. Sale pressure

Explore other reviews about Optimum

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is a nice perk

Cons

Everything if i could give a 0 i would, the company cuts commission in half due to their billions of dollars debt and they make it the employees problem, treat the employees like trash, you get yelled at by your supervisor like they own you, you get treated like a slave, when you do good you're the best thing that's ever happened to them but when you're struggling which btw is their own fault, you are the worst thing that has ever happened, the company purposefully sends calls to departments they don't belong so they mess with your numbers, employees from departments overseas make the customer's life so impossible that good employees get treated like garbage by customers too, you can't win like EVERRR, you get hawked even by the higher ups like CEO level people on your calls when you're just a regular employee, they keep letting people go left and right, if you do bad you're gone but if you also do too good you're also gone, nobody is safe and you're told that constantly on a daily basis.

1
See reviews by: Helpful|Rating|Date|All