Command Center Agent - Command Center Agent Optimum Employee Review

1.0
Sep 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Ummm...benefits are good I guess.

Cons

Job security is nonexistent. Management is horrendous. Pay is...eh. You are just another number and not at all valued as an employee. If they think they can save a couple of bucks by outsourcing...they will do it in a heartbeat. Terrible hours. The worst communication between management and employees I have ever seen. HR is NOT on your side and will do everything that can to protect the higher-ups and make you look like the bad person.

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is a nice perk

Cons

Everything if i could give a 0 i would, the company cuts commission in half due to their billions of dollars debt and they make it the employees problem, treat the employees like trash, you get yelled at by your supervisor like they own you, you get treated like a slave, when you do good you're the best thing that's ever happened to them but when you're struggling which btw is their own fault, you are the worst thing that has ever happened, the company purposefully sends calls to departments they don't belong so they mess with your numbers, employees from departments overseas make the customer's life so impossible that good employees get treated like garbage by customers too, you can't win like EVERRR, you get hawked even by the higher ups like CEO level people on your calls when you're just a regular employee, they keep letting people go left and right, if you do bad you're gone but if you also do too good you're also gone, nobody is safe and you're told that constantly on a daily basis.

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