Stay away from this company - Retail Sales Associate Optimum Employee Review

1.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

It does have good benefits and you can make good commissions.

Cons

They do not care about their customers or employees. They have things so locked down that you cannot help your customers and they could care less about their employees. The only thing they care about is making more money and how much product can you talk someone into. Many of us were laid off during Covid with the impression that the stores would be reopen and everyone called back as soon as possible, but that was not the case.

Explore other reviews about Optimum

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home is a nice perk

Cons

Everything if i could give a 0 i would, the company cuts commission in half due to their billions of dollars debt and they make it the employees problem, treat the employees like trash, you get yelled at by your supervisor like they own you, you get treated like a slave, when you do good you're the best thing that's ever happened to them but when you're struggling which btw is their own fault, you are the worst thing that has ever happened, the company purposefully sends calls to departments they don't belong so they mess with your numbers, employees from departments overseas make the customer's life so impossible that good employees get treated like garbage by customers too, you can't win like EVERRR, you get hawked even by the higher ups like CEO level people on your calls when you're just a regular employee, they keep letting people go left and right, if you do bad you're gone but if you also do too good you're also gone, nobody is safe and you're told that constantly on a daily basis.

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