Bad since altice took over - Anonymous employee Optimum Employee Review

3.0
Mar 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-workers, lots of knowledge at the local office. Opportunity to earn commission with sales bonus.

Cons

Company started a downward spiral shortly before we found out Altice was buying Suddenlink. Regional office has very narrow knowledge of equipment or how to troubleshoot calls. The system we use is always messing with customer accounts through provisioning on equipmen thus causing way too many trouble calls.

Explore other reviews about Optimum

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with great career development and thorough rotational internship

Cons

Nothing i can say bad about this internship

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

See reviews by: Helpful|Rating|Date|All