Apr 2, 2016
Optiv Response
10yThanks for sharing your feedback. Last year, was a year of major transformations at Optiv, but we believe the positive outcomes for our customers have by far out-weighed any challenges we may have faced along the way. The upside of shaping and forming a unit within a larger organization is the opportunity to have a lot of influence on how the organization will move and grow. The downside is that it takes hard work and perseverance to making it happen. We’re all passionate about delivering a managed services offering that no other company has achieved. With new structure and processes in place, we are now positioned and on an upward trajectory for success and growth. We don’t claim that we are perfect, but our commitment to our employees is very strong and we are “All In” in working together across all teams towards being an exemplary employer of choice. That said, we welcome and accept all feedback, whether it is positive or negative, and we are troubled to hear you are struggling with work-life balance and have concerns about work delegation from the management team. First and foremost, feel free to reach out to me directly, I am willing to listen and help clear any frustrations you might have, and help smooth out any issues that prevent you from being successful in your role. Second, in an effort to show our commitment to the wellbeing of the team, we have now added a new team member, who will specifically serve as an Employee Experience advocate, to help us gain a better understanding of how members of the team are feeling and improve employee satisfaction holistically as a team. Or, if you’d rather submit additional feedback anonymously, there will be an opportunity to do so very soon, in an employee survey. Whatever your choice, I want to make sure you are aware of the different channels and opportunities to take this discussion further and create some action steps on both ends to make sure your concerns are addressed. Thanks, Jessvin Thomas, VP Managed Solutions.