OK but not great - Client Manager Optiv Employee Review

3.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Recognized company in the cybersecurity VAR space. Decent salary and good work/life balance. If you have a solid territory and work hard, you can do well.

Cons

Optiv's services arm and leadership still act as if they are the 800lb gorilla in that market (they are not). Although Optiv has many security "domain experts", implementation of services often fails and destroys customer relationships. (As a sales person, you carry both a services and product quota). Vendor relationships are deteriorating due to many employees leaving the organization and taking customers with them. Optiv is unfortunately trending down on the list of VARs that OEMs want to do business with. Commission structure is not as competitive as other VARs in the space which is why many sales people have left. Although this can be common, territories seem to be aligned where certain reps obtain the lion share of workable accounts, leaving other reps on the team with accounts that have already been worked over for years or those accounts are dissatisfied with previous Optiv engagements those and relationships are unable to be repaired. This makes it very hard to succeed unless you hang around long enough until someone else on your team quits and you pick up stronger accounts.

Explore other reviews about Optiv

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance in the company

Cons

There have been many layoffs over the years

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Deep commitment to customer success

Cons

Lions lead by DONKEYS--ever heard that saying? Its true here

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