It could be way better... - Live Chat Sales Agent OutPLEX Employee Review

2.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

They offer good schedules sometimes, the pay is not that bad when you consider you´re just chatting, no dress code, and the people there are good.

Cons

Supervisors are not professional at all, you get a lot of pressure on top of you to sell, if you do something or don´t sell the product during a chat it´s always going to be your fault, in fact, all projects and the way that the QA and metrics are designed is precisely to blame the chat agent if anything happens. They´ll fire you very quickly instead of looking for alternatives.

Explore other reviews about OutPLEX

5.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

A group of great people.

Cons

None comes to mind. It was nice working there.

3.0
Aug 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Amicable environment, everyone there was a pleasure to work with

Cons

I didn’t see any cons.

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