Turn around and RUN from this company - Regional Sales Manager OverOps Employee Review

1.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

- Product is good...actually very good but not great as it is not enterprise ready. Lacks some necessary enterprise features and only supports one language (JAVA) - Engineering team is extremely responsive to both customers and internal needs...by far the strongest group within our company. - We recently hired an office manager (who is great :)) that understands we actually need snacks, water and supplies to be happy (unfortunately she's forced to do it on a shoe string budget). - Our new Inside manager understands business, leadership and motivation/inspiration. Already EARNING the teams respect and understands "respect" is not something that is earned based on your title.

Cons

- Our office culture and its physical location are both awful...extremely loud space (located at one of the busiest intersections in the City)...my colleagues and I are forced to constantly leave the office to make and take prospect calls in either a stairwell or bathroom (yes...that actually happened and there is photo evidence of my team members taking a call in the bathroom :( , it's located in a dirty/homeless area of the City..nothing like the smell of urine in the morning, mice have been spotted multiple times, it is cold in the winter and hot in the summer (might want to switch that up at our next office), sits above a Vietnamese restaurant (imagine working above a garbage dump with a row of porta potties in a hot desert - you can now appreciate the daily smell), cramped space (we are out of desks and chairs and we only have two conference rooms)...not your typical start-up environment more like a sweatshop in Southeast Asia (OK, there aren't chickens running around or sewing machines everywhere but you get the picture). The WiFi is dreadful and out more than it is on forcing us to leave mid-day in order to do our jobs. - Company management/leadership is nonexistent. Company is led by a first time CEO who has NEVER led an enterprise software company or a company with more than 10 people (very evident!!!). Co-founders reside in Israel so have no idea just how bad the culture and morale is in SF. We speak of an "open door" culture but this is not the case - ever! - Sales "leadership" (hahahaha) Imagine a "leadership" that loves to relive their glory days by telling us how good they once were while sitting on a couch, hands behind their head, chest & belly out, loudly sharing with anyone in ear shot the accounts/deals they once sold "in the good ol' days" WITHOUT any of us ever asking them about their achievements (ego stroking? Trying to overcome a total lack of respect by our team? Insecure? Napoleon complex? Even better, this is all in the third person. We have a vapor pipeline as we are told to create initial meeting placeholder opportunities with $75k dollar amounts (leadership brags about our growing pipeline but oddly enough we have yet to retire quarterly or annual revenue commits with the current leadership) Provides ZERO value to us during the sales cycle unless you see "value" in being constantly quizzed about your MEDDPIC process (this goes for both enterprise and SMB opportunities). The company was forced to create a "no swearing" jar specifically because of Sr Sales "Leadership". There are other unwritten rules I heard were created but I can't confirm... There is no method to the madness of carving up territories or assigning ownership of opportunities/accounts...currently it is based only on HQ address...my colleagues that have little or no enterprise HQ's in their territories are dying a slow death. Even worse...some large enterprise accounts are held as "house accounts" for our future new hires. What sales exec would ever want to play under those rules (I can answer...ones who are not told about this during the interview process like me or have the rules changed once they come on board!!!) Field reps don't live in their territories (we have a concept of two "Super Centers"...one in SF and another in NYC). They want us to cover territories remotely and be in the office 4 days a week (I thought there was a reason I was a FIELD rep and not an INSIDE rep). Timeliness is not something Sales Leadership adheres to. They are late to most meetings (internal AND customer facing...have zero respect for other people's time) or they simply cancel meetings 5 minutes AFTER their scheduled start time, constantly cancels 1:1's with us. Do not have the respect of us (openly and privately mocked when they are not in the office) Micro management on steroids here!!! They demand to be on every initial meeting (demo's & presentations) and every scoping call...this cripples our ability to scale. We have a new policy where we have a monthly QBR's..."these will be pure inspection of the pipeline". Another opportunity for them to pound their chest and tell us how "leadership" is supporting us when really are they are doing is the micromanagement thing...we are not dumb. If you don't like MEDDPIC this is NOT the place for you. They only understand and knows MEDDPIC (needs to adopt style flexing and velocity (early stage start-ups are all about logo acquisition NOT a rigid sales process which comes in year 3 or 4)...they can't grasp why those of us that are constantly being pounded over the head with MEDDPIC are FAILING time and time again when trying to close deals (there are reps who have been here for nearly 7 months and they have not closed anything including the door that should be hitting them on their way out)!!! We are forced (no joke) to "sign up" for quarterly commits even when our meager pipelines don't warrant it (you wonder why our forecasting is so bad...start here and work backwards). Absolutely crushes morale to be on a team that constantly misses their number and NOT by just a small amount. Zero sales enablement/training for new hires (wait, that is not entirely true...they have changed the first meeting deck 6 times in 9 months so I guess that is what they might be considering "training"). No coaching and thus zero professional growth within the sales organization. Speak about "promoting from within" but have only seen two people get promoted and those where BDR's to ISR's. The one ISR to FSR promotion left 2 weeks after their promotion (ask yourself why?). No motivation (again, not entirely true, sending out random emails to us bragging about people using their sales process (MEDDPIC) but, unfortunately, none of those opportunities ever close...where is the loss report???) No sharing of ideas or what successful reps (don't have many of these here as the ones who were successful already left the company) are doing (a weekly meeting where they read from a salesforce.com report on "new meetings set" is not how you "share" what is working)...again, they wonder why the majority of us are failing at an alarming rate. Co-workers are publicly shamed in front of colleagues (Management 101...praise in public and coach or course correct in private). If a grown man constantly starts every greeting/conversation with "Hey Bud" and not by my given name I know they either watched Fast Times at Ridgemont High one to many times (Hey Bud, lets party!) or maybe they just think that everyone's name is "Bud". Wonder how they'd like me calling them "slugger" all the time? Could go on and on but won't (the writers of Silicon Valley need to call me so I can provide them with a seasons worth of Emmy award comedy we endure on a daily basis). WARNING...STOP...RUN...DON'T TAKE THE RECRUITERS CALL...stay away from this company and current management team until there is a wholesale cleansing and total reset resulting in a new culture and company.

Explore other reviews about OverOps

5.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Working at OverOps has allowed me to grow professionally more than any role in my career thus far, due to the following reasons: 1) The product is a game-changer and is disrupting the industry. There is not one person I’ve spoken with who is not blown away by its capabilities. 2) Fast-paced environment, always moving quickly and on to the next project once projects are complete. Nothing ever feels stagnant, and we are constantly learning and improving our processes. 3) Everyone’s opinions count, and everyone on the team is open to constructive feedback. There is trust within the team to provide support when needed and visibility to keep each other on track to meet our goals. 4) Good work is recognized and rewarded within each team and the company. The leadership team makes an effort to recognize good performance and make employees feel valued. 5) The level of creativity on the marketing team is inspiring, and we are constantly learning from one another. We are always actively learning from what isn’t working, expanding on what is working, and looking for new campaigns to test. 6) Both professionally and personally, the people I have had the good fortune of working with at OverOps are some of the best I’ve met and am truly fond of. It is great to be part of a company where the people have good intentions, are trustworthy, and supportive.

Cons

1) Since OverOps is still very much a startup, things are changing frequently and there are internal processes that can be improved. 2) Employees are located in San Francisco, across the US, and in Tel Aviv, so face to face opportunities are limited, but that is compensated for by frequent video calls.

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