Undervalued, underpaid - Support Specialist PRS Employee Review

Strong feeling of making a difference and supportive team

Maybe limited upward mobility in the role

work from home, Overtime 2.5x

leaderships sucks, some managers suck, high turnover rate, training is a joke, if you speak up about the work and let them know the flaws is when harassment starts then boom retaliation. It be one supervisor per shift with over 30 employees, everyone is not treated fair, I joined the job as I thought I would be assisting people going thru crisis, well that was a lie they are helping providers commit fraud and the pic is let clueless on why. I only been there a few months and over 20 people including several supervisors quit within a week. This company lies to get federal grants and I cant wait until they are defunded and a better organization takes over. CEO make 5 figures, and the pay is only $$20???! Its a time limit on care, we can't talk more than 20 minutes without being told to wrap a call, there should be no time limit on anyone's crisis, never ever again, do not come here.