TERRIBLE COMPANY, TERRIBLE LEADERSHIP, TOXIC WORK ENVIRONMENT, RUN FOR THE HILLS - Sales Leader PartsBase Employee Review

1.0
Jan 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Product in the aviation space for buyers and sellers.

Cons

TOXIC LEADERSHIP Very poor leadership from upper management and leadership. Everyones micromanaged extensively and they lead with fear. Everyone's computers are heavily monitored by software, and they make sure to shut everyone's computers off at lunch time and at 5PM. Employees have to clock in and out, yet everyones paid on salary. Leadership conducts daily 1:1’s, to review daily metrics, and there's zero strategy sessions, just micromanagement and reporting. They clearly play favorites, and it's clear that there's company politics as upper leadership is related to the CEO. Internal Recruiting Department The recruiter took a month to get back to me after an initial interview. Just to move forward. No explanation on why the long wait time or delay. Huge red flag as it shows how they operate internally. HR Team lacks Professionalism Zero consistency with sales leaders on company departures and the reason for letting go of employees. They let go of employees in waves, and the company always causes an uproar internally and causes confusion and chaos KPI’s Are Not of Any Value The team is happy with 40 dials a day, and four hours a day of prospecting creating leads. Zero Personalization/Automation The sales team has to manually create leads, wasting hours a day that could be reallocated to selling time. There are no creative multi channel sequences, and or strategic go to market strategy efforts. Just calling off lists 1 by 1 manually. Outdated CRM/Tech Stack It’s 2025 and they're using a platform called ORO, and it's extremely outdated compared to Hubspot or Salesforce. ZERO CARE FOR HOLIDAYS/WORK LIFE BALANCE/TIME OFF The company has to work on Thanksgiving Eve, Christmas Eve, New Years Eve, and MLK Day Sales Enablement Is Not Respected or Valued The top sellers in the company view sales enablement as a joke. There’s zero syncs with sales enablement on overarching GTM strategy. Constant Demotions Sales leaders are constantly getting demoted to sellers again with lower pay due to constant restructures. Commission Structure Is Awful Usually companies operate on a 50/50, 60/40, or 70/30 base salary to commission split, and this company makes it extremely difficult to not just hit targets that are unattainable, but the commission payouts are not strong. Onboarding is Awful Zero hands on training for onboarding, just mainly virtual e learning courses. Lack of diversity in the workplace The company mainly hires older people, and isn;t open minded to new ideas, thoughts, feedback or suggestions. It’s their way or the highway Company Layoffs Last year the company laid off 90% of the sales team due to a “restructure” right before Christmas and the holidays with no heads up or warning, or severance. Everyone’s Treated Like A Number Nobody is valued or respected and they make employees feel extremely replaceable No equity, and terrible health insurance Health insurance is just flat out awful, and the company doesn;t have a strong benefits or 401k package Poor Company Culture Nobody feels motivated, and everyone feels like they are about to get let go. Company leads with fear. Toxic culture, with many employeees gossiping about upper leadership.

Explore other reviews about PartsBase

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of the negative reviews I’ve read on Glassdoor do not reflect my experience. I’ve never felt monitored or spied on, and no one has ever pressured employees to leave reviews. My manager is the best I’ve worked with, and the other managers I’ve met have been equally supportive and professional. The onboarding process is excellent. The company gives you the time and training needed to understand the business, the market, and the sales approach. Whenever I needed help, I received it. I’ve never felt alone and have always found support from both managers and colleagues. This is a demanding job, but the company genuinely invests in helping people improve and succeed. Like any remote company, there are tools to ensure accountability, but they are not used to constantly monitor employees. The expectation is simple: if you’re working remotely, you’re expected to work and deliver results. Overall, I’ve had a very positive experience and am genuinely happy to be part of the company.

Cons

One area where the onboarding process could be improved is training on internal systems and day-to-day operational tasks. The company does an excellent job teaching the market, the sales process, how to run demos, handle calls, and close deals. However, I believe more time could be dedicated to practical training on internal tools and procedures, such as sending contracts, opening accounts, and navigating the company’s internal software.

1.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at all worth listing

Cons

Heavy employee monitoring runs constantly. Step away for five minutes and your computer locks. Bathroom breaks register as inactivity. The premise is that you’re slacking until proven otherwise, and the tooling exists to catch you. The metrics this surveillance feeds are no better. Call volume targets are set at levels that effectively require contacting customers who have explicitly and repeatedly asked not to be contacted, because the alternative is missing the number. You torch the relationships you’re supposedly responsible for, in service of dashboards leadership likes. Customers hate it. You hate it. Leadership doesn’t care. Compensation is opaque by design. Bonus eligibility is gated on metrics calculated from internal systems with known accuracy issues. Requests for breakdowns get policy language instead of data. Verbal commitments from managers don’t survive contact with HR. The handbook describes a progressive discipline process. In practice it doesn’t exist. Terminations come without warning and conveniently timed. Then there’s leadership. The CEO’s children hold senior roles they are visibly unqualified for, making decisions about comp, strategy, and customer policy with no apparent understanding of the actual business. Every “leadership has decided” announcement reflects it. Document everything from day one. Save it somewhere the company cannot reach.

5
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